Conflict Resolution and Negotiation Skills Training Course in the Philippines

Our training course “Soft Skills Training Course in the Philippines” is available in Manila, Quezon City, Makati, Pasig, Taguig, Cebu City, Davao City, Bacolod, Baguio, Iloilo City, Cagayan de Oro, Zamboanga City, Dumaguete, General Santos, and Legazpi City.

In today’s fast-paced and often tumultuous work environments, the ability to navigate conflict and negotiate effectively is more crucial than ever. Whether you’re managing a team, collaborating on projects, or engaging with clients, conflicts and disagreements are inevitable. The key to thriving in these situations lies in mastering the art of conflict resolution and negotiation. 

This training course is meticulously designed to equip you with the skills needed to handle disputes constructively and reach mutually beneficial agreements. Through interactive sessions and real-world scenarios, you will learn techniques to manage conflicts with poise and negotiate outcomes that satisfy all parties involved. The course combines theoretical insights with practical applications, ensuring that you not only understand the principles but also can apply them confidently in various settings. 

As you delve into the nuances of conflict resolution, you’ll gain a deeper understanding of the dynamics at play in different types of disputes. You’ll learn how to assess and address underlying issues, employ strategies to de-escalate tensions, and negotiate effectively to achieve favourable results. This comprehensive approach is designed to enhance your ability to manage conflicts and negotiate with a sense of empathy and authority. 

By the end of this course, you will be well-prepared to handle challenges that come your way, transforming potential conflicts into opportunities for growth and collaboration. Embrace the chance to develop these vital skills and elevate your professional capabilities with the Conflict Resolution and Negotiation Skills Training Course in the Philippines. 

Who Should Attend this Conflict Resolution and Negotiation Skills Training Course in the Philippines 


In any dynamic professional environment, the ability to manage conflicts and negotiate effectively is a hallmark of strong leadership and teamwork. The challenges of resolving disputes and reaching agreements that benefit all parties require a delicate balance of skills and strategies. This is where our Conflict Resolution and Negotiation Skills Training Course comes into play. 

Designed for those who aspire to enhance their capabilities in handling disagreements and facilitating negotiations, this course offers practical insights and hands-on experience. Participants will explore techniques to manage conflict constructively, improve communication, and negotiate with confidence, all while fostering a more collaborative and productive work environment. 

Equip yourself with the tools to turn conflicts into opportunities for growth and achieve successful outcomes in negotiations. Join us to refine your skills and gain a competitive edge with the Conflict Resolution and Negotiation Skills Training Course in the Philippines. 

  • Team Leaders 
  • HR Managers 
  • Project Managers 
  • Business Executives 
  • Mediators 
  • Negotiators 
  • Department Heads 

Course Duration for Conflict Resolution and Negotiation Skills Training Course in the Philippines 


The Conflict Resolution and Negotiation Skills Training Course is designed with flexibility to suit various needs and schedules. Whether you choose an intensive 3 full days, a focused 1-day session, or a more condensed half-day format, the course will deliver comprehensive insights into managing conflicts and negotiating effectively. For those with limited time, we also offer 90-minute and 60-minute sessions, ensuring that everyone can benefit from the Conflict Resolution and Negotiation Skills Training Course. 

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Conflict Resolution and Negotiation Skills Training Course in the Philippines  


The Conflict Resolution and Negotiation Skills Training Course provides invaluable strategies to enhance your ability to manage disputes and achieve successful agreements, fostering a more collaborative and productive work environment. 

  • Develop advanced techniques for resolving conflicts effectively. 
  • Enhance your negotiation skills to secure better outcomes. 
  • Improve communication and interpersonal relationships. 
  • Build stronger team dynamics through effective conflict management. 
  • Learn to handle challenging situations with confidence and poise. 
  • Gain practical insights from real-world scenarios and role-playing exercises. 
  • Increase your ability to reach mutually beneficial agreements. 
  • Strengthen leadership and decision-making skills. 
  • Reduce workplace tensions and enhance overall morale. 
  • Equip yourself with tools to transform disputes into growth opportunities. 

Course Objectives for Conflict Resolution and Negotiation Skills Training Course in the Philippines  


The Conflict Resolution and Negotiation Skills Training Course aims to provide participants with a robust set of strategies to effectively manage and resolve conflicts while enhancing their negotiation capabilities. By the end of the course, attendees will be adept at applying these skills to achieve positive and practical outcomes in various professional scenarios. 

  • Learn to identify the root causes of conflicts and address them proactively. 
  • Develop strategies to de-escalate tense situations and manage emotions. 
  • Gain skills in active listening to understand different perspectives. 
  • Enhance your ability to craft win-win solutions in negotiations. 
  • Master techniques for effective communication and persuasion. 
  • Build confidence in handling difficult conversations and disputes. 
  • Understand the impact of non-verbal communication in conflict resolution. 
  • Develop a personal action plan for ongoing conflict management improvement. 
  • Acquire tools for mediating disputes between team members or stakeholders. 
  • Practice role-playing scenarios to refine negotiation and conflict resolution skills. 
  • Learn to set and manage expectations during negotiations. 
  • Explore ways to foster a culture of collaboration and mutual respect in the workplace. 

Course Content for Conflict Resolution and Negotiation Skills Training Course in the Philippines  


The Conflict Resolution and Negotiation Skills Training Course covers a range of essential topics designed to equip participants with practical skills for managing disputes and negotiating effectively. Course content will include techniques for resolving conflicts, enhancing negotiation tactics, and fostering a collaborative work environment. 

  1. Identifying Root Causes of Conflicts
    • Explore common sources of workplace disputes and their underlying causes
    • Learn techniques for analysing and diagnosing the root of conflicts
    • Develop strategies for addressing and resolving these underlying issues
  2. De-escalating Tense Situations and Managing Emotions
    • Understand methods for calming high-stress situations and reducing tension
    • Learn how to manage and control your own emotions during conflicts
    • Discover techniques for helping others regulate their emotions effectively
  3. Active Listening and Understanding Different Perspectives
    • Practice active listening skills to fully grasp the viewpoints of others
    • Develop methods for empathetic communication and recognising different perspectives
    • Learn to ask clarifying questions to deepen understanding and resolve misunderstandings
  4. Crafting Win-Win Solutions
    • Explore strategies for negotiating mutually beneficial outcomes
    • Learn how to identify and leverage common interests to create win-win solutions
    • Develop techniques for balancing competing needs and reaching equitable agreements
  5. Effective Communication and Persuasion Techniques
    • Study methods for clear and impactful communication in negotiations
    • Practice persuasive techniques to influence others and gain agreement
    • Learn how to convey your message effectively and assertively
  6. Handling Difficult Conversations and Disputes
    • Develop strategies for initiating and navigating challenging conversations
    • Learn techniques for maintaining composure and professionalism during disputes
    • Explore methods for resolving disagreements constructively
  7. Impact of Non-Verbal Communication in Conflict Resolution
    • Understand the role of body language and non-verbal cues in conflict situations
    • Learn how to interpret non-verbal signals and their impact on communication
    • Develop skills to use non-verbal communication effectively in negotiations
  8. Creating a Personal Action Plan for Conflict Management
    • Set personal goals and strategies for improving conflict management skills
    • Learn how to develop a structured plan for addressing and resolving future conflicts
    • Explore methods for tracking progress and adjusting strategies as needed
  9. Mediating Disputes Between Team Members
    • Study techniques for facilitating mediation between conflicting parties
    • Learn how to maintain neutrality and fairness in the mediation process
    • Develop skills for guiding discussions and helping parties reach agreements
  10. Role-Playing Scenarios for Skill Refinement
    • Participate in role-playing exercises to practice conflict resolution techniques
    • Explore various scenarios to enhance negotiation and problem-solving skills
    • Receive feedback and guidance to refine your approach and improve performance
  11. Setting and Managing Expectations During Negotiations
    • Learn how to set clear and realistic expectations in negotiations
    • Develop strategies for managing and aligning expectations among all parties
    • Explore methods for addressing unmet expectations and adjusting agreements
  12. Fostering a Collaborative Work Environment
    • Discover strategies for building a culture of collaboration and respect
    • Learn how to promote open communication and teamwork in conflict situations
    • Explore methods for encouraging positive relationships and mutual support among team members

Course Fees for Conflict Resolution and Negotiation Skills Training Course in the Philippines  


The Conflict Resolution and Negotiation Skills Training Course offers flexible pricing options to accommodate various needs and budgets. Participants can choose from four distinct pricing packages, each designed to provide value and ensure access to essential training. No matter which option you select, the Conflict Resolution and Negotiation Skills Training Course promises comprehensive insights and practical benefits. 

  • USD 679.97 For a 60-minute Lunch Talk Session.
  • USD 289.97 For a Half Day Course Per Participant.
  • USD 439.97 For a 1 Day Course Per Participant.
  • USD 589.97 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Conflict Resolution and Negotiation Skills Training Course in the Philippines  


For the latest updates or to receive detailed brochures about the Conflict Resolution and Negotiation Skills Training Course, please stay tuned for upcoming announcements. We regularly update our offerings to ensure they meet the evolving needs of our participants. Contact us directly to obtain the most recent information and materials regarding the Conflict Resolution and Negotiation Skills Training Course. 


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