Emotional Intelligence in Conflict Management Training Course in the Philippines

Our training course “Emotional Intelligence Training Course in the Philippines” is available in Manila, Quezon City, Makati, Pasig, Taguig, Cebu City, Davao City, Bacolod, Baguio, Iloilo City, Cagayan de Oro, Zamboanga City, Dumaguete, General Santos, and Legazpi City.

In today’s fast-paced and often high-stress work environments, the ability to manage conflict effectively is a crucial skill. Traditional approaches to conflict resolution often fall short, especially when emotions run high and stakes are significant. This is where emotional intelligence (EI) comes into play. By understanding and harnessing emotional intelligence, individuals can transform conflict into opportunities for growth and collaboration, rather than allowing it to escalate into a damaging standoff. 

Emotional Intelligence in Conflict Management involves recognising and navigating the complex web of emotions that contribute to conflicts. It equips participants with the tools to empathise with others, manage their own emotional responses, and communicate more effectively. Through this course, you’ll delve into the nuances of emotional intelligence, learning strategies to handle disagreements with sensitivity and insight. 

This training is designed not just for leaders and managers but for anyone who wishes to improve their interpersonal interactions and conflict resolution skills. By cultivating a deeper understanding of emotional triggers and responses, you can foster a more harmonious and productive environment, where conflicts are addressed constructively and relationships are strengthened. 

Ultimately, investing in such training can lead to more resilient teams, better workplace morale, and more effective conflict resolution. Embrace the opportunity to enhance your skills with the Emotional Intelligence in Conflict Management Training Course in the Philippines. 

Who Should Attend this Emotional Intelligence in Conflict Management Training Course in the Philippines 


In the realm of professional interactions, conflict is an inevitable challenge that can either hinder or enhance progress. The key to turning potential discord into productive dialogue lies in harnessing emotional intelligence. By focusing on how emotions influence conflict and resolution, individuals can develop the skills necessary to manage disputes with greater efficacy and empathy. The ability to navigate these complex emotional landscapes is essential for fostering a positive and collaborative work environment. 

The Emotional Intelligence in Conflict Management Training Course is tailored to equip participants with the tools to understand and address the underlying emotional dynamics of conflicts. This course provides strategies to recognise emotional cues, manage personal reactions, and communicate effectively during high-stress situations. By mastering these skills, individuals will be better prepared to handle disagreements constructively, leading to more harmonious and productive interactions. 

Whether you are a leader striving to enhance your team’s dynamics or an employee aiming to improve your personal conflict management skills, this training offers valuable insights. Embrace the chance to transform your approach to conflict resolution with the Emotional Intelligence in Conflict Management Training Course in the Philippines. 

  • Human Resources Managers 
  • Team Leaders 
  • Project Managers 
  • Supervisors 
  • Conflict Resolution Specialists 
  • Organisational Development Consultants 
  • Customer Service Managers 

Course Duration for Emotional Intelligence in Conflict Management Training Course in the Philippines 


The Emotional Intelligence in Conflict Management Training Course is designed to accommodate varying schedules and needs, offering flexible duration options. Participants can choose from an intensive 3 full days of in-depth exploration, a focused 1-day workshop, or a more concise half-day session. For those with tighter schedules, the course also offers engaging 90-minute and 60-minute modules, ensuring that the essentials of emotional intelligence in conflict management are accessible in any time frame. 

  • 2 Full Days
  • 9 a.m to 5 p.m

Course Benefits of Emotional Intelligence in Conflict Management Training Course in the Philippines  


The Emotional Intelligence in Conflict Management Training Course offers invaluable benefits by equipping participants with the skills to handle disputes with greater empathy, effectiveness, and resilience. 

  • Enhanced ability to recognise and understand emotional triggers in conflicts 
  • Improved communication skills for addressing and resolving disputes 
  • Greater empathy and understanding of different perspectives 
  • Strengthened personal and professional relationships 
  • Increased confidence in managing high-stress situations 
  • Development of effective conflict resolution strategies 
  • Improved team dynamics and collaboration 
  • Enhanced emotional resilience and self-regulation 
  • Greater overall workplace harmony and productivity 
  • Better alignment of personal and organisational goals through effective conflict management 

Course Objectives for Emotional Intelligence in Conflict Management Training Course in the Philippines  


The objectives of the Emotional Intelligence in Conflict Management Training Course are designed to empower participants with practical skills for managing conflicts through emotional awareness and effective communication. By the end of the course, attendees will be equipped to handle disputes with enhanced empathy and resilience. 

  • Develop skills to identify and interpret emotional cues during conflicts 
  • Learn techniques for regulating personal emotional responses to conflict 
  • Enhance active listening abilities to understand all parties involved 
  • Master strategies for de-escalating tense situations 
  • Improve ability to articulate thoughts and feelings clearly and constructively 
  • Cultivate empathy to better appreciate diverse viewpoints and concerns 
  • Build confidence in approaching and resolving conflicts proactively 
  • Implement practical tools for maintaining composure under pressure 
  • Foster collaborative problem-solving approaches within teams 
  • Create a supportive environment that encourages open dialogue and resolution 
  • Increase self-awareness regarding personal conflict styles and their impacts 
  • Strengthen negotiation skills to achieve mutually beneficial outcomes 

Course Content for Emotional Intelligence in Conflict Management Training Course in the Philippines  


The Emotional Intelligence in Conflict Management Training Course covers a comprehensive range of topics aimed at enhancing participants’ ability to manage and resolve conflicts effectively through emotional intelligence. Course content includes practical techniques and strategies for recognising and addressing emotional dynamics in various conflict scenarios. 

  1. Develop skills to identify and interpret emotional cues during conflicts
    • Techniques for observing non-verbal signals and body language
    • Methods for interpreting emotional expressions and reactions
    • Tools for assessing the emotional context of a conflict situation
  2. Learn techniques for regulating personal emotional responses to conflict
    • Strategies for self-awareness and emotional self-regulation
    • Methods for managing stress and maintaining composure
    • Approaches for controlling impulsive reactions during disputes
  3. Enhance active listening abilities to understand all parties involved
    • Techniques for practising reflective and empathetic listening
    • Methods for asking open-ended questions to gather comprehensive perspectives
    • Tools for summarising and clarifying information to ensure mutual understanding
  4. Master strategies for de-escalating tense situations
    • Techniques for using calming language and body language
    • Methods for acknowledging and validating the concerns of all parties
    • Approaches for finding common ground and reducing hostility
  5. Improve ability to articulate thoughts and feelings clearly and constructively
    • Techniques for expressing emotions and viewpoints assertively but respectfully
    • Methods for framing feedback in a constructive manner
    • Tools for using “I” statements to communicate personal perspectives without blame
  6. Cultivate empathy to better appreciate diverse viewpoints and concerns
    • Techniques for putting oneself in others’ shoes to understand their feelings
    • Methods for recognising and validating different emotional experiences
    • Approaches for adapting communication to address diverse emotional needs
  7. Build confidence in approaching and resolving conflicts proactively
    • Techniques for preparing mentally and emotionally before addressing conflicts
    • Methods for setting clear and positive intentions for conflict resolution
    • Tools for practising proactive conflict management in various scenarios
  8. Implement practical tools for maintaining composure under pressure
    • Techniques for mindfulness and grounding exercises to stay calm
    • Methods for using relaxation techniques during high-stress situations
    • Approaches for creating a mental toolkit to manage emotional responses effectively
  9. Foster collaborative problem-solving approaches within teams
    • Techniques for brainstorming and generating solutions collaboratively
    • Methods for involving all team members in the problem-solving process
    • Tools for evaluating and selecting the best solutions through group consensus
  10. Create a supportive environment that encourages open dialogue and resolution
    • Techniques for establishing ground rules for respectful communication
    • Methods for creating an inclusive atmosphere where everyone feels heard
    • Approaches for facilitating constructive feedback and ongoing dialogue
  11. Increase self-awareness regarding personal conflict styles and their impacts
    • Techniques for identifying individual conflict styles and tendencies
    • Methods for understanding how personal styles affect conflict dynamics
    • Tools for adapting personal conflict styles to improve resolution outcomes
  12. Strengthen negotiation skills to achieve mutually beneficial outcomes
    • Techniques for identifying key interests and negotiating terms effectively
    • Methods for balancing assertiveness with empathy in negotiations
    • Tools for reaching agreements that satisfy all parties involved

Course Fees for Emotional Intelligence in Conflict Management Training Course in the Philippines  


The Emotional Intelligence in Conflict Management Training Course offers flexible pricing options to accommodate various needs and preferences. With four distinct pricing tiers available, participants can choose the option that best fits their budget and training requirements. Each tier is designed to provide exceptional value while ensuring comprehensive coverage of the course content. 

  • USD 679.97 For a 60-minute Lunch Talk Session.
  • USD 289.97 For a Half Day Course Per Participant.
  • USD 439.97 For a 1 Day Course Per Participant.
  • USD 589.97 For a 2 Day Course Per Participant.
  • Discounts available for more than 2 participants.

Upcoming Course and Course Brochure Download for Emotional Intelligence in Conflict Management Training Course in the Philippines  


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